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All those brokers Operating against Telus Advantages, in place of keeping the previous loyal customers they make them go away to search for other provider

However, the top just occurred. Immediately after conversing with Telus small business, I wasn't satisfied with the program available and requested to get tranferred to your LOYALTY dept. She modified the price of the info prepare but increased the price of the cellular phone for any Web of -$one. WHAT A JOKE!!!

00 additional per month.  Regardless that my deal states promo value is for two yrs my Monthly bill claims it's 1 calendar year.  Right after expending an afternoon these days attempting to get support, once the 3rd individual I spoke they claimed they may take a look at it and contact me  back again.  I didn't get a call back again with solutions.  This is totally unacceptable.  I regret signing up with Telus and may convey to Anyone I understand to in no way join with them.  Out of curiosity I known as Shaw and promptly experienced the decision answered and the person I spoke with was crystal clear and articulate.  Emotion trapped in a contract and with the mercy of an enormous method which has no support for its customers.

The TELUS staff acknowledges that our perform spans quite a few Territories and Treaty regions and we've been grateful for the traditional Know-how Keepers and Elders that are with us these days, all those who have absent before us and the youth that inspire us.

I might also like to learn why this was eliminated? Looks stupid that we now really need to contact tech support to try and do something which we did not want the for Formerly 

Payment impacting modifications would require a phone get in touch with but right before doing that, Have you ever attempted the payment arrangement solutions on the web?

I have been calling and contacting Telus and had a chat Together with the AI that didn't feel to be familiar with what I was inquiring.

• After i referred to as to make clear, Eunice with the BCX Wi-fi Automobile group instructed me which the bargains were utilized. Nonetheless, she copied and pasted Abdul’s notes, which did not explain the low cost specifics.

so i known as the customer server (Jane) to solve The difficulty right after conveying the situation and what It really is come about, The agent just facet together with her spouse and she or he lied regarding the credits and discounts they removed from my account for a loyal customer with Telus and she or he claimed the credits expired and not obtainable, she Consider I am Silly, In the event the price reduction has expired i ought to begin to see the expiration date on my Invoice like i see on dwelling service bill.

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I would really like a phone from someone that has some final decision creating power on how I'm able to near my accounts and become performed with Telus.  

At the moment my mobile phone stopped connecting to the telus network. As a result it's got taken me a 45 to sift in the ai gate keepers prompt's just to speak to a true person, all when telus billing support telus ai tries every little thing not to enable me to speak to a real man or woman.  

I had some minor issues but I had Certainly no clue how to fix them. Then, my co-worker encouraged me of one's service. Your workforce had been really client and useful! Owing to all of these!

I used to be eventually provided circumstance selection 21911243 and informed that a supervisor would simply call me back again within two hours, which didn't transpire. In its place, I had been knowledgeable which i needed to hold out 24 hrs.